COMPANY INFORMATION

PIXEL BOUTIQUE POLICY ON PRIVACY ISSUES AND OUR COMMITMENT TO YOU!
 
1. WHO WE ARE:
Our website address is: https://www.pixelboutique.net.
 
2. INFORMATION WE COLLECT
Pixel Boutique is a sister site or subsidiary of PipersPIxels.com. When you purchase from pixelboutique.net, we collect information, full name, full street address, phone number, including billing address, shipping address, credit card number and credit card expiration date. This information is not used by pixelboutique.net or piperspixels.com for any other purpose other than for the purpose of completing the transactions for which it was furnished, and not to sell or otherwise furnish such information to others. In the course of using our site, we automatically track certain information about your visit. This information includes the URL that you just came from (whether this URL is on our site or not), what browser you are using, and your IP address. Many sites automatically collect this information. Also, we use cookies on certain pages of our site. Among other reasons, cookies help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not at our site. You are always free to decline our cookies if your browser permits.
 
3. WHAT WE COLLECT AND STORE:
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
 
4. PIXEL BOUTIQUE PAYMENT TRANSACTIONS
All credit card transactions processed through PIXELBOUTIQUE.NET, are completed through a “Pay-Pal shopping cart” service that delivers safe, confidential and secure transactions. No credit card information is stored locally and will not be sold or furnished to any other party or business. After deciding on purchasing a product, you will enter a secure area, as noted by the locked icon in the address bar.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.

5. PIXEL BOUTIQUE PRIVACY AND SECURITY POLICY
We take the privacy of your personal information very seriously. This is why we use Secure Socket Layers (SSL), the most advanced security system available, in the internet. All of the personal information you enter, including your name, address, credit card information is encrypted by the secure server software into indecipherable bits before it is safely transmitted across the Internet. To ensure that the information from your profile is even more secure, it is stored on a server that isn’t accessible on the Internet and is password protected. PIXELBOUTIQUE.NET wants your visit with us to be enjoyable, worry-free, and relatively easy. PIXELBOUTIQUE.NET has made an effort to assure that for those that you have your choice of methods of payment. If you don't have a PayPal account, you may use your own credit card through PayPal at checkout. PIXELBOUTIQUE.NET has a “100 % Satisfaction Guaranteed policy”. Our goal is to provide you with excellent customer service, and high quality handcrafted products. Questions regarding this statement should be directed to: PixelBoutique Company
 

6. WHO HAS ACCESS?
As the sole proprietor of Pixel Boutique and Pipers Pixels, no one else has access to your information, and I only have access to this information to help fulfill orders, process refunds and support you. This information includes:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.


7. WHAT WE SHARE WITH OTHERS:
We share information with third parties who help us provide our orders and store services to you; for example —

Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Form
Personal data, such as your email address, and is captured when someone submits a contact form, and is kept indefinitely. We do not use the information submitted through the contact forms for marketing purposes.

Data Used: If Akismet is enabled on the site, the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.
Data Synced: Post and post meta data associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.

Newsletter Subscriptions
Data Used: To initiate and process subscriptions, the following information is used: subscriber’s email address and the ID of the post or comment (depending on the specific subscription being processed). In the event of a new subscription being initiated, we also collect some basic server data, including all of the subscribing user’s HTTP request headers, the IP address from which the subscribing user is viewing the page, and the URI which was given in order to access the page (REQUEST_URI and DOCUMENT_URI). This server data used for the exclusive purpose of monitoring and preventing abuse and spam.
Activity Tracked: Functionality cookies are set for a duration of 347 days to remember a visitor’s blog and post subscription choices if, in fact, they have an active subscription.

Cookies
In the course of using our site, we automatically track certain information about your visit. This information includes the URL that you just came from (whether this URL is on our site or not), what browser you are using, and your IP address. Many sites automatically collect this information. Also, we use cookies on certain pages of our site. Among other reasons, cookies help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not at our site. You are always free to decline our cookies if your browser permits
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

8. WHO WE SHARE YOUR DATA WITH:
When you purchase from pixelboutique.net, we collect information, full name, full street address, phone number, including billing address, shipping address, credit card number and credit card expiration date. We process payments through PayPal. Your credit card information is not used by pixelboutique.net for any other purpose other than for the purpose of completing the transactions for which it was furnished, and not to sell or otherwise furnish such information to others. This information is not stored on pixelboutique.net, our servers or in our data base.

9. HOW LONG WE RETAIN YOUR DATA:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

10. WHAT RIGHTS YOU HAVE OVER YOUR DATA:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

11. WHERE WE SEND YOUR DATA:
Visitor comments may be checked through an automated spam detection service. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS or Canada Post, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.

12. YOUR CONTACT INFORMATION:
The contact information that we collect when you make a purchase is your email address, mailing address, and type of payment (PayPal or Charge card – but not the card number). When you subscribe to our newsletter, we collect your email address and birthdate (optionally provided).

13. HOW WE PROTECT YOUR DATA:
We take the privacy of your personal information very seriously. This is why we use Secure Socket Layers (SSL), the most advanced security system available, in the internet. All of the personal information you enter, including your name, address, credit card information is encrypted by the secure server software into indecipherable bits before it is safely transmitted across the Internet. To ensure that the information from your profile is even more secure, it is stored on a server that isn’t accessible on the Internet and is password protected.

14. WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE:
In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.
If you feel your data has been breached, click here to Contact us.

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

15. WHAT THIRD PARTIES WE RECEIVE DATA FROM:

Google Analytics
Data Used: Please refer to the appropriate Google Analytics documentation for the specific type of data it collects. Purchase events will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased.
Activity Tracked: This feature sends page view events (and potentially video play events) over to Google Analytics for consumption. Events include: shopping cart additions and removals, product listing views and clicks, product detail views, and purchases.

WordPress.com Stats
Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.
Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). The site owner has the ability to force this feature to honor DNT settings of visitors. By default, DNT is currently not honored.

Search
Data Used: Any of the visitor-chosen search filters and query data in order to process a search request on the WordPress.com servers

Infinite Scroll
Data Used: In order to record page views via WordPress.com Stats (which must be enabled for page view tracking here to work) with additional loads, the following information is used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code.
Activity Tracked: Page views will be tracked with each additional load (i.e. when you scroll down to the bottom of the page and a new set of posts loads automatically). If the site owner has enabled Google Analytics to work with this feature, a page view event will also be sent to the appropriate Google Analytics account with each additional load.

Mailer Lite
We use MailerLite to manage our newsletter subscription list and circulate our newsletter. More information about
MailerLite's collection and storage of your information can be found in the MailerLite Privacy Policy.

This Privacy Policy was last modified on 29th August 2018 and first published and made effective as at 29th August 2018

SHIPPING

Most orders shipped within 24 hours.  Pixel Boutique ships using the United State Postal Service (USPS) Although mailing rates continue to increase, we continue to ship certain items for free. Your shopping cart will show you the options available for shipping. Standard Shipping does not provide for the option of package tracking.

For standard delivery to U.S. addresses, please allow 7 to 10 business days for items to arrive. Orders selecting the Standard shipping option will be sent via USPS Ground. We do not ship to Hawaii, Armed Forces (AA, AE, AP), American Samoa, Guam, Northern Mariana Islands, Puerto Rico, or US Minor Outlying Islands.  All orders are shipped Monday through Friday, between 9:00 a.m. and 5:00 p.m. Orders placed by 12:00 p.m. Eastern Time, Monday through Friday, can be shipped by Priority delivery in 2 to 3 business days within the U.S. for the additional cost.

Sorry, no C.O.D’s.

RETURNS

Our goal is to provide you with good quality handcrafted products and excellent customer service.
If for any reason, you are dissatisfied, you may return product in its original condition within 14 days for full refund, less shipping and handling.
You will need to contact us within: 7 days of delivery
Ship items back within: 14 days of delivery

The following items can't be returned or exchanged:
(Because of the nature of these items, we can't accept returns for them)

  • Custom or personalized orders
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

ORDER CANCELLATIONS

If you wish to cancel your order after checkout, you must request a cancellation within 24 hours of purchase. You may request the cancellation HERE

DELIVERY

Unfortunately there is an occasional delivery problem and most often, it is a result of an incorrect mailing address entered by the customer. While I am sympathetic, I’m not responsible for mail delays or lost deliveries due to an incorrect shipping address. I will not issue a refund, in part or in full due to an item not arriving by a certain date. Any items stolen from mailbox or lost by recipient are NOT the responsibility of Pixel Boutique. Items marked as “delivered” will be considered delivered & will not be refunded or replaced. Any items actually lost by the postal service will however, be investigated by Pixel Boutique.

If your package is returned to me due to an incorrect mailing address:

  1. I will NOT remake the item and re-send it in order to expedite the process
  2. However, once the package arrives back to me- then I will re-send.
  3. If it’s returned due to an incorrect address- buyer is responsible for the return shipping fee. It will not be re-sent until this fee is paid.
  4. Please check your “Ship to” address carefully, as this is the address that gets printed on the shipping label.

We will NOT edit the shipping address. If an order is placed with the wrong shipping info- we will cancel the order so you can replace it with the correct address. This avoids any mistakes or confusion on my side of things. It also protects both you and us, should anything happen during shipping.

This affiliate disclosure details affiliate relationships that Pixel Boutique has with other companies and products.

Affiliate Disclosure

Pixel Boutique is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com and affiliated sites. Pages on this site may include affiliate links to Amazon and its affiliate sites on which the Pixel Boutique will make a referral commission.

In compliance with the FTC guidelines, please assume the following about all links, posts, photos and other material on this website:

There are links on this site that can be defined as “affiliate links”. This means that I may receive a small commission (at no cost to you) if you subscribe or purchase something through the links provided that are signaled with *

What is an Affiliate Link?

Some of the links on Pixel Boutique are affiliate links. This means that a special tracking code is used and that I may make a small commission on the sale of an item if you purchase through one of these links. The price of the item is the same for you whether it is an affiliate link or not, and using affiliate links helps fund this website and support my family.

For instance, if you click on a link on this website for nail polish, or any other item that I link to from Amazon, I will receive a small commission. The percent of commission I receive varies per product.

When Does Pixel Boutique Use Affiliate Links?

If I post an affiliate link to a product, it is something that I have personally used, support and would recommend without an affiliate link. Unless noted otherwise, any product I link to is one I have purchased myself and use for myself or my family. I do not accept free products for review.

Nature of Affiliate Relationships

I cannot guarantee that any item purchased through an affiliate link on Pixel Boutique is shipped on time, packaged properly, or that you will like it. Any problems or concerns with a specific product purchased through an affiliate link on this website should be directed to the company the item was purchased from.

Hi! I'm NJ and I started an online web store in 2001 selling products which focused on Celtic and Bagpiping designs (piperspixels.com) We opened up this new online store, Pixel Boutique, in January 2018, because customers love our products, but wanted other choices. We listened to our customers. Our past customers love our work, and we know you will too. We care about you and we think you’ll see this in what we do.  Most of the images and designs are created by me, so you may find products that are unique! Each item is handcrafted with care.

Our Mission......

Our goal is to provide you with good quality items, excellent customer service, and products at a competitive price! More items will become available soon.


Company Profile...

An online handcrafting store dedicated to providing our customers high quality designs and products.


Contact Information......

Email:
General Information: Click Here
Webmaster: Click Here

Address:
Pixel Boutique, P.O. Box 103, Clarksburg, PA 15725, USA    -  Phone 724-400-3749